Mattresses
Our time-tested formula for deeper sleep starts with better materials. Denser foams and sturdier springs create the perfect hug and bounce.
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All your questions answered
Shipping, Warranty & Return Policy
Shipping
Our mattresses are made-to-order, so the product takes a little more time to get to you (it’s not sitting in a warehouse somewhere collecting dust!). The mattress, once compressed, will ship in a box directly to your door within 3-5 business days. We will send you an email with your tracking details as soon as your mattress leaves the building.
If you add in-home delivery to your order, once your mattress arrives with our in-home delivery partners, please allow up to 7 business days for them to schedule and complete your setup.
Warranty
View our complete warranty policy here.
Return Policy
View our complete returns policy here.
Country of Origin
Designed and manufactured in the USA with domestic and imported parts.
How long will it take to receive my Leesa mattress?
Our mattresses are made-to-order, so the product takes a little more time to get to you (it’s not sitting in a warehouse somewhere collecting dust!). The mattress, once compressed, will ship in a box directly to your door within 3-5 business days. We will send you an email with your tracking details as soon as your mattress leaves the building.
How to unpack a mattress in a box?
We recommend that you move the box into the room where you will be setting up. Then, proceed as follows:
1. Lay your Leesa Mattress on its side, next to the foundation or on the floor. If you use a sharp object to open the box, you risk accidentally slicing your Leesa.
Unboxing on your own? Try putting your foot on one of the box flaps to keep it in place while you pull out the bedroll.
2. Position your rolled up Leesa on any solid or slatted foundation and remove the outer layer of plastic wrap. You'll notice that your Leesa has already started to expand at this point.
3. Unwrap and unfold the mattress and tear away the inner plastic. If you tear the inner plastic at the top of the bed, you can pull it straight down and off like a sock.
4. Keep an eye on your Leesa as it expands and takes shape.
Please keep in mind that your Leesa may take up to an hour to fully expand and a few days to fully firm up. Any odor will dissipate quickly after installation.
Do I need a box spring or a foundation?
- The Leesa Foundation
- A solid platform
- The Leesa Platform Bed
- A solid box/foundation
- A Bunkie board on a traditional box spring
- A slatted base
If you are unsure about your setup, give us a call or send us a quick message. We’re happy to help.
Do I need a mattress protector or mattress pad for my Leesa?
With every Leesa mattress, you'll get:
- 10-year warrantyLearn more10-year warranty
Your new Leesa mattress is covered by a 10-year limited warranty. If your mattress has a defect covered under the warranty, we'll replace or repair it for 10 years. This includes all parts of the mattress determined to have a defect. No deductible.
- Risk-free, 100-night trialLearn moreRisk-free, 100-night trial
We know you'll love your Leesa mattress, but we give you 100 nights to sleep on it. If you decide the mattress isn't for you, we'll coordinate pickup from your house and refund the full purchase price, less the value of any discount you received.
- Free, no-contact deliveryLearn moreFree, no-contact delivery
We don't want you to have any hesitations when it comes to choosing the right mattress, so we cover shipping costs. We ship via FedEx ground to all 50 states - contact free.
Complete your dream bedroom with other Leesa products:
We make the bed, you make the difference
1 in 5 Children in the US live in poverty. We work with 1,000+ partners locally and nationally to ensure that children & families in need have a safe place to sleep.